In other words, many developers and users recognized problems in the planning and requirements definition process. It found that, from the developer perspective, 35% or more of the projects had problems at or before requirements definition, and from the user perspective, this figure was approximately 90%. The IPA survey also investigated the causes when QCD objectives were not met. This is the phase in which it is determined what is to be achieved by the software and what return on investment can be obtained. To solve these problems, we have been focusing on improving the planning and requirements definition process of software development projects. A survey by the Information-technology Promotion Agency (IPA) found that although achievement levels for quality, cost, and delivery (QCD) targets for software development projects are gradually improving, a number of problems still remain.
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